CLOSM i Notation Based on the Specified Commercial Transactions Act
| Item | Details |
|---|---|
| Business Name | CLOSM LLC |
| Representative (Operations Manager) | Representative Member: Isamu Kawamoto |
| Address | 5-7-14-1001 Kitashinagawa, Shinagawa-ku, Tokyo 141-0001, Japan |
| Contact | Email: contact+Inquiry-i@closm.llc Tel: +81 80 8411 0725 *Please direct inquiries via email. |
| Selling Price | Based on the prices displayed on each plan/product page. (Displayed prices include consumption tax.) |
| Additional Fees Beyond Product Price | Internet connection and communication charges (borne by the customer), shipping fees for merchandise (varies by destination and product; displayed at the time of order), gas fees (network fees) for NFT transactions, customs duties for international shipping |
| Payment Methods | Credit card payment (Stripe) |
| Payment Timing | Paid plans: Charged at the time of initial subscription and upon renewal. Merchandise/NFT: Charged at the time of order confirmation. |
| Delivery Timing | Paid plans/NFT: Available immediately after payment is completed. Merchandise: As products are made-to-order, shipping typically takes approximately 2 to 4 weeks from order confirmation. |
| Returns, Exchanges, and Cancellations | Paid Plans: Cancellation is available at any time. The service may be used until the end of the subscription period; however, no prorated refunds will be provided. Merchandise (Products): As products are made-to-order, cancellations, returns, or exchanges due to customer convenience are not accepted. Exchanges will be provided only if the product has a defect, provided notification is made within 7 days of delivery. NFT: Due to the nature of digital data, returns and cancellations are not accepted under any circumstances. |
| Liability for Defective Products | In the event of defects, damage, or incorrect items in delivered products, please contact us within 7 days of delivery. We will respond by providing a replacement. |
| Validity of Application | No specific limitations apply. |
| Sales Quantities | Based on the availability displayed on each product page. There are no stock limitations for made-to-order products. |
| Operating Environment | Recommended browsers: Google Chrome, Safari, Firefox, Microsoft Edge (latest versions). JavaScript must be enabled. |
| Cancellation Method | Cancellation of paid plans can be processed at any time through the "Manage Billing" option within the account settings after logging in. The service remains available until the end of the current subscription period after cancellation. |