CLOSM i Terms of Service

These Terms of Service (hereinafter referred to as the "Terms") set forth the conditions for using the service "CLOSM i" (hereinafter referred to as the "Service") provided by CLOSM LLC (hereinafter referred to as the "Company"). Registered users (hereinafter referred to as "Users") shall use the Service in accordance with these Terms.

Article 1 (Application)

These Terms shall apply to all relationships between Users and the Company regarding the use of the Service.
In addition to these Terms, the Company may establish various rules and regulations regarding the use of the Service (hereinafter referred to as "Individual Provisions"). Regardless of their titles, such Individual Provisions shall constitute a part of these Terms.
In the event of any conflict between the provisions of these Terms and the Individual Provisions, the Individual Provisions shall prevail unless otherwise specified therein.

Article 2 (User Registration)

The Service is intended for users aged 13 and older. Individuals under 13 years of age may not use the Service.
A person wishing to use the Service (hereinafter referred to as "Registration Applicant") may apply for user registration by agreeing to comply with these Terms and providing certain information specified by the Company (hereinafter referred to as "Registration Information") through the method designated by the Company.
The Company shall determine, in accordance with its own criteria, whether to approve the registration of a Registration Applicant and shall notify the applicant if registration is approved. The registration of the Registration Applicant as a User shall be deemed completed at the time the Company issues such notification.
Minors using the Service must obtain the consent of a parent or legal guardian.
The Company may decline to approve a registration application if it determines that the applicant falls under any of the following categories, and shall have no obligation to disclose the reasons: (1) If false information was provided in the registration application (2) If the application is from a person who has previously violated these Terms (3) If the Company determines that the applicant falls under the category of anti-social forces as defined in Article 20 (4) If the Company otherwise deems the registration inappropriate

Article 3 (Management of User ID and Password)

Users shall manage their User ID and password for the Service at their own responsibility.
Under no circumstances may Users transfer, lend, or share their User ID and password with any third party.
When a login is made using a combination of User ID and password that matches the Registration Information, the Company shall regard the login as being made by the User who registered that User ID.
The Company shall not be liable for any damages arising from the use of a User ID and password by a third party, except in cases of willful misconduct or gross negligence on the part of the Company.

Article 4 (Paid Plans and Subscriptions)

Users may subscribe to paid plans separately established by the Company to use certain features of the Service.
Fees for paid plans shall be as determined by the Company and displayed on the Service.
Payments shall be processed through a payment processor designated by the Company (such as Stripe). Users shall comply with the terms and conditions of such payment processor.
Paid plans shall be automatically renewed at the end of each subscription period unless the User cancels through the prescribed procedure. Even after cancellation, Users may continue to use the Service until the end of the paid subscription period.
Users may cancel their paid plan at any time through the "Manage Billing" option within the account settings page of the Service.
The Company shall not provide refunds (including prorated refunds) of fees already paid, except where required by law.
When downgrading from a paid plan to a free plan, if the number of posted content held by the User exceeds the limit of the free plan, the Company shall provide a designated grace period. If the User does not select which works to keep within the grace period, posted content exceeding the limit shall be transferred to the Company's management.
Posted content transferred pursuant to the preceding paragraph shall continue to be published on the Service under the Company's name. Copyright shall continue to belong to the User; however, the Company shall continue publication based on the license granted under Article 5, Paragraph 2. Users may restore transferred posted content to their own account by resubscribing to a paid plan within a designated period. Posted content for which the restoration period has expired may be deleted at the Company's discretion.

Article 5 (Content Rights)

Users may only post or upload text, images, videos, and other materials (hereinafter referred to as "Posted Content") for which they hold the necessary intellectual property rights, including copyrights, through the Service.
Copyright of Posted Content shall be retained by the User who created such content. However, the User hereby grants the Company a free, non-exclusive license to use the Posted Content (including reproduction, screening, public transmission, exhibition, distribution, transfer, lending, translation, adaptation, etc.) within the scope of operating, promoting, and improving the Service. This license includes the continued publication of transferred content pursuant to Article 4, Paragraph 8.
Users agree not to exercise their moral rights as author against the Company's use as described in the preceding paragraph.

Article 6 (Special Provisions Regarding NFT Features)

Users may use the features of the Service to convert their Posted Content into NFTs (Non-Fungible Tokens) and record them on a blockchain.
Copyright of NFT-converted content shall continue to belong to the creator User. Only ownership of the token is transferred through the sale or other transfer of NFTs; copyrights are not transferred.
Detailed terms and conditions regarding the use of NFT features shall be governed by the separately established "NFT Terms."

Article 7 (Special Provisions Regarding Merchandise Creation and Sales Features)

Users may create, sell, and purchase merchandise (hereinafter referred to as "Products") using Posted Content through the Service.
Manufacturing and shipping of Products shall be carried out by a third-party operator partnered with the Company (hereinafter referred to as "Manufacturing Partner").
A sales contract for Products shall be established when the User completes the order procedure and the Company (or the Manufacturing Partner) accepts the order.
As Products are made-to-order (on-demand printing), cancellations, returns, or exchanges due to User convenience after order confirmation are not accepted.
In the event of defects, damage, or incorrect items in delivered Products, Users may receive a replacement or other remedy by notifying the Company within 7 days of receiving the Product.
If the shipping destination is REMOVED Japan, customs duties and other charges may apply and shall be borne by the purchaser.

Article 8 (Prohibited Activities)

Users shall not engage in any of the following activities when using the Service:

Acts that violate laws or public order and morals
Acts related to criminal activity
Acts that infringe copyrights, trademark rights, or other intellectual property rights contained in the Service
Acts that destroy or interfere with the functionality of the Company's, other Users', or other third parties' servers or networks
Acts that commercially exploit information obtained through the Service
Acts that may interfere with the operation of the Service
Unauthorized access or attempts thereof
Acts of collecting or accumulating personal information of other Users
Acts of using the Service for unauthorized purposes
Acts that cause disadvantage, damage, or discomfort to other Users or third parties of the Service
Acts of impersonating other Users
Advertising, promotion, solicitation, or business activities on the Service not authorized by the Company
Acts aimed at meeting unacquainted persons of the opposite sex
Provision of benefits to anti-social forces
Any other acts deemed inappropriate by the Company

Article 9 (Content Management and Deletion)

The Company is not obligated to monitor Posted Content at all times. However, if the Company determines that Posted Content violates these Terms, laws, or public order and morals, or is otherwise inappropriate, the Company may delete or suspend publication of all or part of such Posted Content without prior notice to the User.
The Company shall promptly take action upon discovering Posted Content that falls under any of the following categories: (1) Content that infringes the copyrights, trademark rights, or other intellectual property rights of third parties (2) Content that infringes the honor, reputation, privacy, or other rights of third parties (3) Content that contains obscene expressions or relates to the sexual exploitation of minors (4) Content that constitutes discriminatory expressions or hate speech (5) Content that promotes illegal activities (6) Content otherwise deemed unsuitable for the Service by the Company
The Company shall not be liable for any damages incurred by Users as a result of deletion or suspension of publication under this Article.

Article 10 (Rights Infringement Reports)

Users or third parties who believe that Posted Content on the Service infringes their copyrights or other rights may file a rights infringement report through the method prescribed by the Company.
Upon receiving a report under the preceding paragraph, the Company shall take reasonable action in accordance with the Act on the Handling of Information Distribution on Specified Telecommunications Platforms and other relevant laws and regulations.
When a rights infringement report is received, the Company may notify the poster and provide an opportunity to submit a counter-argument within a prescribed period.
For inquiries regarding rights infringement reports, please contact: Email: contact+Inquiry-i@closm.llc

Article 11 (Suspension of Service)

The Company may suspend or interrupt the provision of all or part of the Service without prior notice to Users if it determines that any of the following reasons exist:

When performing maintenance, inspection, or updates to the computer systems related to the Service
When the provision of the Service becomes difficult due to force majeure events such as earthquakes, lightning strikes, fire, power outages, or natural disasters
When computers or communication lines are disrupted due to an accident
When the Company otherwise determines that the provision of the Service is difficult

The Company shall not be liable for any disadvantage or damage suffered by Users or third parties due to the suspension or interruption of the Service.

Article 12 (Usage Restrictions and Deregistration)

The Company may, without prior notice, restrict the use of all or part of the Service by a User, or deregister a User, if the User falls under any of the following: (1) If the User has violated any provision of these Terms (2) If false facts are found in the registration information (3) If the User has failed to fulfill payment obligations (4) If the User has not responded to communications from the Company for a certain period (5) If there has been no use of the Service for a certain period since the last use (6) If the Company otherwise deems the User's use of the Service inappropriate
The Company shall not be liable for any damages incurred by Users as a result of actions taken by the Company under this Article.

Article 13 (Withdrawal)

Users may withdraw from the Service by following the withdrawal procedure prescribed by the Company.
Upon withdrawal, the Company shall delete the User's account information and Posted Content within a reasonable period. However, the following information shall be excepted: (1) Information required to be retained by law (order history, transaction records, etc.) (2) Information recorded on the blockchain (NFT transaction history, wallet addresses, etc.) cannot be deleted due to its technical characteristics (3) Image data used in Products already acquired by other Users
Users who are currently subscribed to a paid plan must complete the subscription cancellation procedure before withdrawing.

Article 14 (Disclaimer of Warranty and Limitation of Liability)

The Company does not warrant, either expressly or impliedly, that the Service is free from defects in fact or in law (including defects relating to safety, reliability, accuracy, completeness, fitness for a particular purpose, security, errors or bugs, infringement of rights, etc.).
The Company shall not be liable for any damages incurred by Users arising from the Service, except in cases of willful misconduct or gross negligence on the part of the Company. However, this disclaimer shall not apply if the contract between the Company and the User regarding the Service (including these Terms) constitutes a consumer contract as defined in the Consumer Contract Act.
Even in the cases provided in the proviso of the preceding paragraph, the Company shall not be liable for damages arising from special circumstances resulting from the Company's negligence (excluding gross negligence) in breach of contract or tort (including cases where the Company or the User foresaw or could have foreseen the occurrence of such damages). In addition, compensation for damages incurred by Users due to the Company's negligence (excluding gross negligence) in breach of contract or tort shall be limited to the amount of usage fees received from the User in the month in which such damages occurred.
The Company shall not be liable for any transactions, communications, or disputes between Users and other Users or third parties in connection with the Service.

Article 15 (Changes to Service Content)

The Company may change, add to, or discontinue the content of the Service with prior notice to Users, and Users shall accept such changes.
If the Company discontinues the entire Service, the Company shall notify Users at least 30 days prior to the discontinuation date.

Article 16 (Changes to Terms of Service)

The Company may change these Terms without obtaining individual consent from Users in the following cases: (1) When the change to these Terms is in the general interest of Users. (2) When the change to these Terms is not contrary to the purpose of the service usage contract and is reasonable in light of the necessity of the change, the appropriateness of the content after the change, and other circumstances relating to the change.
The Company shall notify Users in advance of any changes to these Terms under the preceding paragraph, including the fact that the Terms will be changed, the content of the amended Terms, and the effective date of the changes.

Article 17 (Handling of Personal Information)

The Company shall handle personal information obtained through the use of the Service appropriately in accordance with the Company's "Privacy Policy."

Article 18 (Notices and Communications)

Notices or communications between Users and the Company shall be made by the method determined by the Company. Unless the User notifies the Company of a change in accordance with the separately prescribed method, the Company shall regard the currently registered contact information as valid and shall send notices or communications to such contact information, which shall be deemed to have reached the User at the time of transmission.

Article 19 (Prohibition of Assignment of Rights and Obligations)

Users may not assign or pledge their contractual status or any rights or obligations under these Terms to any third party without the prior written consent of the Company.

Article 20 (Exclusion of Anti-Social Forces)

Users represent and warrant that they do not and will not in the future fall under any of the following categories: (1) Being a member of organized crime groups (boryokudan), organized crime group members, associate members of organized crime groups, organized crime group-affiliated companies, corporate racketeers (sokaiya), groups engaging in criminal activities under the guise of social movements, crime groups specialized in intellectual crimes, or any persons equivalent to any of the foregoing (hereinafter referred to as "Anti-Social Forces") (2) Having any of the following relationships with Anti-Social Forces: a. A relationship in which Anti-Social Forces are recognized as controlling the management b. A relationship in which Anti-Social Forces are recognized as being substantially involved in the management c. A relationship recognized as utilizing Anti-Social Forces for the purpose of gaining unjust benefit for oneself or a third party or causing damage to a third party d. A relationship recognized as being involved with Anti-Social Forces by providing funds or other benefits e. Any other socially reprehensible relationship with Anti-Social Forces
Users shall warrant that they will not, either personally or through a third party, engage in any of the following acts: (1) Violent demands (2) Unreasonable demands beyond legal responsibility (3) Threatening language or behavior or use of violence in connection with transactions (4) Spreading rumors, using fraudulent means, or using force to damage the Company's reputation or interfere with the Company's business (5) Any other acts equivalent to the foregoing
If the Company determines that a User has violated either of the preceding two paragraphs, the Company may immediately suspend the User's use of the Service and deregister the User without any notice or demand.
Even if a User suffers damages as a result of the suspension of use or deregistration under the preceding paragraph, the Company shall not be liable for any damages. In addition, if the Company suffers damages, the User shall compensate for such damages.

Article 21 (Governing Law and Jurisdiction)

These Terms shall be governed by and construed in accordance with the laws of Japan.
In the event of any dispute arising in connection with the Service, the Tokyo District Court shall have exclusive jurisdiction as the court of first instance.

Enacted on February 16, 2026